TTEC Holdings, Inc. (TTEC)

Profile

https://www.ttec.com

TTEC Holdings, Inc. is a customer experience (CX) technology and services company that helps organizations design, build, and operate customer interactions across digital and live channels. TTEC Holdings focuses on AI-enabled CX solutions, consulting, analytics, customer care, tech support, sales support, fraud prevention, and back-office operations for brands and public sector clients. Its business is organized into two segments, TTEC Digital and TTEC Engage, which together combine technology implementation with managed services for large enterprises and mid-market customers. The company serves a wide range of industries, including financial services, healthcare, telecommunications, technology, travel, retail, and government. TTEC Holdings plays a significant role in the customer engagement market by supporting businesses that aim to improve service quality, streamline operations, and manage complex customer journeys.