ChainSea Information Integration Co., Ltd. (6898)

Profile

https://www.chainsea.com.tw

ChainSea Information Integration Co., Ltd. is a specialty business services company established in 1993 and headquartered in Taipei, Taiwan. It focuses on providing comprehensive business solutions for customer relationship management (CRM), catering primarily to corporate clients across Taiwan and, to some extent, in mainland China. The company’s key offerings include domestic customer contact centers, call center outsourcing, and business process outsourcing (BPO), as well as digital marketing services and CRM platform integration. ChainSea also delivers technical support, order and complaint management, employee welfare programs, consulting, and after-sales services. A notable feature of ChainSea Information Integration Co., Ltd. is its expert installation and maintenance of call center systems, including AI-driven voice-activated dialing technologies. This technological focus ensures high operational efficiency for its clients’ customer service operations. The company plays a vital role in enabling businesses to optimize their customer experience and operational processes through tailored outsourcing and digital transformation initiatives. With a substantial workforce and a presence in the growing market for business support services, ChainSea Information Integration Co., Ltd. is a significant participant in the commercial services sector, facilitating improved customer engagement and business continuity for its clients.